Managing your health online

We have an Online service available for non-urgent medical, administration or prescription queries. It's simple to fill out your request and often quicker than contacting us by phone. 

Using the link opposite please give as much specific and concise information as possible so we can deal with your enquiry efficiently.

Answer a few short questions and we will get back to you within 3 working days. Please do not use this online form for urgent or emergency requests.

Accurx

Using your NHS account/NHS App or SystmOnline

There are other tasks you can do online, like:

  • order repeat prescriptions
  • view your test results
  • see parts of your health record
  • check or cancel appointments
  • see your vaccination record

For these, you can use your NHS account or SystmOnline. You can access them using their websites or apps.

Setting up an NHS account/NHS App

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up SystmOnline

To set up SystmOnline for the first time:

  • visit the surgery with photo ID so we can confirm your identity
  • we will give you a username and password
  • go to SystmOnline or use the app to register