Noticeboard

SHORTAGE OF BLOOD TAKING EQUIPMENT

A supplier to the NHS has advised us of a global shortage of some equipment used for taking blood tests.

Anyone who needs a test for urgent health problems, will still get one but where your clinician recommends that it’s safe to do so, then you may be asked to come back for a test at a later date, or your appointment may be rescheduled.

Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test, and we will be re-booking your test when supplies become more easily available.

If your condition or symptoms change or get worse, please contact the NHS as you would normally.

FACE MASKS.

While certain COVID-19 restrictions are set to ease from the 19th of July as a health provider we politely ask that all patient attending St. Vincent Medical Centre or Hollybush Health Centre continue to wear face covering until further notice.  This is to ensure that we are taking every possible precaution to protect our patients and team members.

We would like to update you on how are services are running here at the surgery.

For the foreseeable future, many GP appointments will continue to be carried out over the phone through e-consultation or video consultation, if there is a clinical need for you to come into the practice you WILL be booked a face to face appointment.  We have also begun to introduce routine face to face appointments to our rotas.  You will be asked which appointment you would prefer when you call the surgery.

The Nursing Team are working hard to ensure their service is running as normally as possible.

Covid vaccines are now available to everybody over 18, all patients will be contacted in due course.

If you have an appointment to come into the surgery please:

Attend alone

Wear a face covering

Come as close to your appointment time as possible

DO NOT attend if you have any signs or symptoms of Covid-19

We appreciate that the telephone lines can be busy, we are working as hard as possible to keep any delay to a minimum, alternatively please email non-urgent queries to donccg.77thorneroadreception@nhs.net

Face Coverings 

We are beginning to increase the patients coming to the Practice, if you are attend we ask that you wear a face covering that covers your mouth and nose ,such as multi layered scarf, if you do not have a mask. This is to protect both you and our staff. Please bear with the staff when attending, they are doing their very best to keep both you and us as safe as possible.

 

Face coverings do NOT replace social distancing. If you have symptoms of COVID-19 (cough, and/or high temperature, and/or loss of, or change in your normal sense of smell or taste – anosmia), do NOT attend the surgery, you and your household must isolate at home: wearing a face covering does NOT change this. You should arrange to have a test for COVID-19 via gov.uk or calling 119.

 


Register with us - Out of Area Scheme

We’re delighted that you would like to register with us.  Thank you for showing an interest.

In November 2018 the practice registration scheme changed.  Our practice catchment area changed slightly and we are now free to register new patients who live outside the practice area.

Whilst we are permitted to register any patient from across England, we recognise that it’s not always in your interest to register at The St Vincent Practice if you live a long way from us and have complex care needs.  Therefore, we review every registration of a patient who does not live in our practice boundary area to ensure that we can give you the best possible care we have to offer. Where we feel that we cannot provide this high level of care, we reserve the right to decline your application to register with us so that your needs can be more appropriately met closer to where you live.

Unlike other healthcare providers, we do not have an extensive list of healthcare exclusions.  We review each patient case by case to ensure that the care we offer you is appropriate for your needs.

How will I get my prescriptions?

Here at The St Vincent Practice we are very technologically enabled.  We can send your prescriptions to any pharmacy in England who are also linked to the NHS electronic prescribing system (EPS). Unfortunately, not all medicines can be sent electronically via EPS and so what we can prescribe you is impressive but limited and may mean that for some items you will have to attend the surgery to pick up a paper prescription.

How will I get a home visit?

We are unable to provide home visits for patients who are registered with us on the out of area scheme.  If you need a home visit, you will need to call 111 and explain that you need a home visit as part of the out of area scheme.

 

What about referrals to hospital?

Patients in England are entitled to be referred to any hospital they like that is able to provide them with the appropriate care that they need.  Patient choice is enshrined in the NHS constitution.  If you would like referral to a hospital close to where you live, then just let us know.

 

Downloads

Out of area registration application and home visit waiver

 Out of Area Registration Form

 
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