Noticeboard

FACE MASKS.

While certain COVID-19 restrictions are set to ease from the 19th of July as a health provider we politely ask that all patient attending St. Vincent Medical Centre or Hollybush Health Centre continue to wear face covering until further notice.  This is to ensure that we are taking every possible precaution to protect our patients and team members.

We would like to update you on how are services are running here at the surgery.

For the foreseeable future, many GP appointments will continue to be carried out over the phone through e-consultation or video consultation, if there is a clinical need for you to come into the practice you WILL be booked a face to face appointment.  We have also begun to introduce routine face to face appointments to our rotas.  You will be asked which appointment you would prefer when you call the surgery.

The Nursing Team are working hard to ensure their service is running as normally as possible.

Covid vaccines are now available to everybody over 18, all patients will be contacted in due course.

If you have an appointment to come into the surgery please:

Attend alone

Wear a face covering

Come as close to your appointment time as possible

DO NOT attend if you have any signs or symptoms of Covid-19

We appreciate that the telephone lines can be busy, we are working as hard as possible to keep any delay to a minimum, alternatively please email non-urgent queries to donccg.77thorneroadreception@nhs.net

Face Coverings 

We are beginning to increase the patients coming to the Practice, if you are attend we ask that you wear a face covering that covers your mouth and nose ,such as multi layered scarf, if you do not have a mask. This is to protect both you and our staff. Please bear with the staff when attending, they are doing their very best to keep both you and us as safe as possible.

 

Face coverings do NOT replace social distancing. If you have symptoms of COVID-19 (cough, and/or high temperature, and/or loss of, or change in your normal sense of smell or taste – anosmia), do NOT attend the surgery, you and your household must isolate at home: wearing a face covering does NOT change this. You should arrange to have a test for COVID-19 via gov.uk or calling 119.

Change of Details

If you change your name, address (including postcode) or telephone number please notify the surgery as soon as possible.

If you would like to change any of your personal details such as address/name/phone number you will need to do this in writing or via email. 

It is very important that you let us know promptly of any changes. This is to ensure the information we hold on our system is as accurate as possible. 

If you are changing your name you will need to bring proof of identity before we are able to action this change. Please note – if you have changed your details with another service this does NOT mean your details will be changed at the practice.

If you are moving out of our practice area, and wish to remain registered, you will need to complete the out of area application and home visit waiver form. This needs to be returned before your address will be changed on your records.  Failure to do this, will result in you being removed from our patient list. 

Change of Details Form

 
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